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Shakita Trigg, fractional COO and operations leader

Shakita Trigg

FRACTIONAL COO · M&A INTEGRATION · OPERATIONS AT SCALE

Growth plans are won or lost in operations.
I make sure yours wins.

PEOPLEPROCESSSYSTEMS + AI

20+ yrs

Fortune 100 operations and technology leadership

5,000+

operating facilities supported worldwide

34

countries with launches and programs led

$1.4B

acquisition integration I helped lead

WHO I SERVE

$20M to $500M companiesPrivate equity portfolio companiesLeaders preparing to scale, buy or sell

INTRODUCE ME WHEN A LEADER SAYS

POST-DEAL INTEGRATION

“The deal closed. Now we need to integrate.”

Bring M&A expertise to the table and unify teams, technology and customers.

GROWTH STRAIN

“Revenue doubled. Operations didn't.”

Restore ownership, handoffs and delivery as the business scales.

DISCONNECTED OPERATIONS

“Our teams work around our systems.”

Replace manual workarounds with tools that talk to each other.

EXECUTION

“The plan is approved. Someone has to run it.”

An operations expert turns the targets into results, faster.

MY EXPERTISE

M&A integration

Teams, systems and customers brought together as one.

Protect the value you paid for.

Technology adoption

Architecture, rollout and change management.

Tools people actually use.

Operating model for scale

Clear roles, leadership rhythm and scorecards.

Faster decisions, clear accountability.

Global program delivery

One playbook across sites and countries.

The same result everywhere.

PROVEN CASE STUDIES

LOGISTICS · $1.4B ACQUISITION

YEAR 1 / YEAR 2

Challenge: Integrate a privately held company into a publicly traded one.

Result: 10 multi-million-dollar accounts onboarded in year one, ahead of target. Profitable within two years.

POST-MERGER · RISK

WITHIN 1 YEAR

Challenge: Inherited risks became the public buyer's disclosed exposure.

Result: Critical and high risks closed from 44% to 70%+. 94% of systems scanned, with zero customer disruption.

GLOBAL SUPPLY CHAIN · PLATFORM

5 MONTHS

Challenge: 14 ways to place an order, most needing a person.

Result: Cut 14 paths to 4. Self-service orders grew from 39% to 75% across North America, EMEA, the UK and Luxembourg.

GLOBAL OPERATIONS · SCALE

2 YEARS

Challenge: Build planning, inventory and distribution across continents.

Result: Led a 45-person team on three continents and helped scale the function from about 100 to 2,000+ people.

HOW WE WORK

  • Fractional COO: embedded, part-time leadership
  • Focused project: one integration or growth priority
  • First step: a short operating assessment

CREDENTIALS & RECOGNITION

BS + MS

Industrial & Systems Eng.

Six Sigma

Green Belt

SAFe®

Agilist

Certified AI Consultant

IAAIC 2026

YWCA

Tribute to Women

Pittsburgh

40 Under 40 · Fab 40

CAREER EXPERIENCEAmazon · UPS · FedEx

ALSO OFFERING AI Training & Coaching for SMBs